
#174- Imi’s Ikigai - Imran Nasser
Dental Leaders Podcast
00:00
Is the TCO in a Specialist Practice?
In a normal practice where patients are self-referring, a TCO may see the patient for a consultation and then book the patient in with the dentist. What role does the TCO have in a specialist practice like yours? Is it similar? Do they meet with the patient before or are they having that rapport building conversation with the patientWhere they're essentially selling them the assessment or the US piece of you or one of your colleagues to get them in and then help them along their journey?" "I love driving the team forward, inspiring the other team members to take ownership," he says. 'There is no one that I would never employ again'
Transcript
Play full episode