In the best cases, you get all this great in sits about your organization. In the worst case, you get this ded you do nothing, and everyone kind o, is, is bitter about it. Surveys are really interesting, right? And there's lots of lots of surveys out there. But where we got alo success was not tracking like net promoter score or like satisfaction. It was more like understanding how things were moving in relation to what we were doing.

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