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Our Hosts in the Wild: Human Capital Innovations: Adaptive Organization Design and the Future of Work, with Rodney Evans

At Work with The Ready

CHAPTER

How to Accelerate Change in the Workplace

"Experimentation is all about tweaking your hypothesis, right? Over time, till you get to an answer," he says. "We don't empower people on the front lines who do have the experience with the customer...to just rapidly iterate and experiment" He adds that middle management often gets stuck in bureaucracy because their job is like traffic cop: "I'm just trying not to get yelled at basically."

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