Navigating the Challenges of LLMs in Chatbot Development

Today we’re joined by Shreya Rajpal, founder and CEO of Guardrails AI. In our conversation with Shreya, we discuss ensuring the safety and reliability of language models for production applications. We explore the risks and challenges associated with these models, including different types of hallucinations and other LLM failure modes. We also talk about the susceptibility of the popular retrieval augmented generation (RAG) technique to closed-domain hallucination, and how this challenge can be addressed. We also cover the need for robust evaluation metrics and tooling for building with large language models. Lastly, we explore Guardrails, an open-source project that provides a catalog of validators that run on top of language models to enforce correctness and reliability efficiently.

The complete show notes for this episode can be found at twimlai.com/go/647.