#31 - Why No One Listens to Your Research Reports with Caitria O’Neill of Google
Awkward Silences
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Taking a Stand and a Point of View
How do you thread that needle, right? The between the coming to a point of view and to an opinion and shaping even the product vision. How does that all come together? It's a back flip for sure, but I think it's similar to the ones that we execute when trying to give really objective information without hurting the designer or the product team's feelings,. So there was a POV and we're saying it did or didn't match up to it.
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