The Origin Story of Laura's Career in Tech

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Laura Cevallos: I went to college in this area and when I graduated, I with my super relevant political science degree. And there was an entry level job that a friend knew about that was very like administration and like keeping everything going. She said, Hey, why don't you come and see if you could do this? And I did. This was entirely luck, you know, and privilege and just being in the right place at the right time.

Laura Klein shows us how User Experience happens whether we design it intentionally or not. She paints a picture of what the the future of UX Design looks like. She teaches us if we’re too close to a project, we ought to step back and let others do the research. She also uses a really effective medical analogy to remind us of the value of specialization.

Secret Identity (5:44)
Origin Story (10:56)
Where is Design Going? (16:04)
Do Titles Matter? (24:50)
It Just Works? (29:20)
Is Everyone a Designer? (32:56)
What Drew you to User Research? (39:16)
Awkward Testing Story (44:44)
Listener Question? (49:58)
Habit of Success (55:42)
Invincible Resource (59:24)
Recommended Book (63:00)
Best Advice (65:30)
Contact Info (68:55)

Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/043

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