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“Don’t be fooled by this sales trick” Chris Voss

Nudge

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Mastering Mirroring in Communication and Negotiation

This chapter explores the art of mirroring in negotiations and conversations, emphasizing its role in building rapport, understanding, and fostering collaboration. It delves into body language mirroring, tactical empathy mirroring, and the importance of using mirroring techniques with caution to avoid manipulation. The chapter also discusses the effectiveness of calibrated questions in guiding discussions towards desired outcomes and influencing positive behavior in various contexts.

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