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The Importance of Excellence in Business
The agency's three main values that we focus on are effortless flow, honesty and growth. John: We're trying to reach a level of excellence where people outside of the business don't even understand how it's possible that we did something that well. The best way to make a lot of money running an agency is to run a B minus work, right? To just do something just good enough that people don't fire you or then crank in a lot of them and just get rubbish people doing it to just manage to make it work.