The Importance of Rituals in the Company

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Dylan: Our level of transparency, which starts at the top starts with Dylan, but is something that had an incredibly positive impact. We talk so openly about what is going well, what's not. And really making sure that people know where to stand gives a sense of security, builds trust. I would say that is really core for us.

Our guest today is Nadia Singer, Chief People Officer at Figma.

Nadia joined Figma in 2020 and has seen explosive growth in her own career alongside the collaborative design platform’s. Before Figma, Singer was a talent expert who has hired hundreds of talented folks at places like Quora, Facebook and Google.

In our conversation today, we dive deep into what makes someone a terrific talent evaluator. Nadia opens up her own recruiter playbook and shares:

Her personal recruiting trick, which is to study how a candidate reaches an answer, rather than what they say
Tactics interviewers can use to avoid pattern matching and other biases
The biggest mistakes she made in her early days as a recruiter
Ways that Figma tweaked its approach to culture so it could scale alongside the company

You can follow Nadia on Twitter at @nadsinger. You can email us questions directly at review@firstround.com or follow us on Twitter @firstround and @brettberson.