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7min chapter
528 | Jennifer Pahlka & Andrew Greenway: The State Capacity Agenda for 2025
The Realignment
Outsourcing and Public Service Challenges
This chapter explores the complexities of outsourcing in the UK's public service delivery, highlighting difficulties in contract definition and the political impact of service failures. The discussion emphasizes the importance of integrating various stakeholders and improving state capacity to enhance policy implementation and accountability.
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