At Work with The Ready cover image

The Future of HR: HR’s Data Dilemma and Breaking Free of the Status Quo with Brian Elliott

At Work with The Ready

CHAPTER

Using Metrics for Employee Satisfaction

This chapter discusses the use of organizational metrics, such as net promoter score (NPS) and quarterly pulse surveys, to gain insights into employee satisfaction and identify areas of improvement. It highlights the correlation between focus time and burnout among frontline managers and emphasizes the importance of comparing different teams to improve overall practices.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner