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Disruption Theory, Innovator's Dilemma, and Automated Financial Services
The chapter explores disruption theory, emphasizing the need for companies to simplify and cut costs to stay competitive. It discusses the innovator's dilemma where companies struggle to adapt to disruptive technologies, using examples like eBay and Google ads. Additionally, the chapter delves into the progress of automating bill payments, managing funds, and the upcoming features of a financial product focusing on direct deposit, auto bill pay, and debit cards.