2min chapter

Knowledge Cast by Enterprise Knowledge cover image

Mirna Lessinger - Senior Program Manager, CSS Business Transformation at Atlassian

Knowledge Cast by Enterprise Knowledge

CHAPTER

Capturing Critical Knowledge

What is the critical knowledge that you're trying to capture? Do you find that your average stakeholder can answer that, or do you have to kind of figure it out through more of an investigative approach? I sin tat you, sirlat the actual subject. Mar expert who is been asked to capture a knowledge probably have a better idea of what is actually the knowledge that can be made tangible and putting fron of customers self service.

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