How to Be Profitable When You're Freelancing

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Matt: It took me a long time to feel comfortable with the idea of being profitable. That it's charging more money than you absolutely require. I realized after years of not being profitable and just scraping by was that that is untenable. You have to make more money than it costs you to do the work. And then you can ask for more money if you're freelancing.

Matt Griffin shows us how empathy and sensitivity to the world around us is the key to great design. He teaches us how as a leader, the worst decision is no decision. He explains how hands are his most invincible UX resource or tool. He also inspires us starting out to take 'every damn opportunity we can get'.

Secret Identity (4:46)
Origin Story (7:18)
Bearded Closing its Doors (17:04)
Biggest Failure (31:45)
Awkward Testing Story (43:21)
Design Superpower (45:44)
Design Kryptonite (46:54)
UX Superhero Name (50:07)
Fights for Users (51:48)
Habit of Success (63:25)
Invincible Resource (65:22)
Recommended Book (70:54)
Best Advice (78:12)

Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/041

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