3min chapter

ReThinking cover image

Admiral Linda Fagan on servant leadership

ReThinking

CHAPTER

The Risk of Not Changing

"I'm constantly working with leaders to recognize that change carries risk, but not changing in many ways is a bigger risk," he says. "Middle managers tend to resist change more significantly than junior people or senior leaders." In some cases, the goal is to get managers to change; in other cases, what we try to do is create lines of communication that skip levels.

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