Understanding Customer Retention Metrics in Business

Hiten Patel interviews Tara Anand Carter, partner at Hg, a private equity firm specializing in European and transatlantic B2B software and services. Tara discusses the evolving investor interest in data, emphasizing the importance of strong intellectual property and recurring revenue. She addresses the balance between recurring and one-off revenue streams and highlights the similarities between advising and investing. The conversation also explores the future of data markets, particularly in energy and commodities, driven by volatility and regulatory changes.