3min chapter

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To Improve AI Outcomes, Think About the Entire System

HBR IdeaCast

CHAPTER

The Transformational Impact of Artificial Intelligence

The adoption of artificial intelligence beyond the biggest tech firms has been pretty slow. There was a lot of optimism that could be used to make certain tasks more efficient. But in terms of its true transformational impact, it turns out that just adding a dollop of AI isn't going to do it for you. The biggest transformations from AI are going to require a system-wide adjustment to exploit it.

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