2min chapter

The AI in Business Podcast cover image

AI Infrastructure Investments for Insurance Workflows - with Ylan Kazi of Blue Cross Blue Shield

The AI in Business Podcast

CHAPTER

The Shift Towards Personalization in Healthcare and Its Business Implications

This chapter explores the trend of personalization in healthcare, underlining the need for consumer-centric approaches to enhance member satisfaction. It also addresses the challenges faced by smaller markets in adapting to the influence of major tech companies and the importance of aligning business strategies with insurance workflows for better ROI.

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