2min chapter

Decoder with Nilay Patel cover image

Why Spotify wants to look like TikTok, with co-president Gustav Söderström

Decoder with Nilay Patel

CHAPTER

Is There a Reaction to Changing a Habit?

The company has been A.B. testing this in the wild for several weeks. And anecdotally, there's a lot of heated reaction to this. So what I do with the user testing is we do qualitativeuser testing in-house and quantitative. If you add a new feature, people almost always happy like the AI DJ. But when you change a habit, it is very hard.

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