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The Future of Virtual Health, with Amwell’s Dr. Roy Schoenberg & Murray Brozinsky

StartUp Health NOW Podcast

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What Kind of Automation Has Automation Done to Improve Patient Engagement?

Amwell has been working on automating the care experience for years. The aim is to make sure that patients are having a good experience, so they're more likely to stay engaged with their providers. One of Amwell's most recent successes was an automated follow-up programme used by one of our customers in Michigan. It reduced calls made from emergency departments by 70%. Patients gave it very high marks and people were lining up to get into hospital because of this platform.

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