$10 billion. That's how much money was taken from Americans in fraud schemes last year, according to the Federal Trade Commission.

Many of those crimes – specifically those involving imposters – often start with a phone call or a text and a made-up claim. Victims can hand over thousands of dollars. And they often feel ashamed about being duped by these criminals.

How do we let go of the stigma around being scammed? And what's being done about the increasingly elaborate ways scammers are stealing people's money?

The Washington Post's Michelle Singletary helps us answer
those questions.

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