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John Maeda: Design in Tech Report

Design Better

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The Importance of Experience in Design

Aaron Carroll: If you're a designer in a company that is oppressed, you don't want to hear someone say design doesn't matter. He says he landed on CX because he was hanging out at your old stomping ground air and Mailchimp with Jean Lee. Carroll: UX is kind of owned by product and marketing. No one's sure who owns what. So I wanted to land in the CX space and just talk about experience in general, but make the see about computation.

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