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How To Design & Facilitate Incredible Workshops With Myriam Hadnes: Podcast #294

Consulting Success Podcast

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How to Handle a Toxic Communication Situation

The best strategy is to avoid that by having the conversations beforehand. You're really making sure that whoever is in that room has a very clear role and purpose or some value that they can add. I think that nobody is intrinsically toxic or wants to be a distractor. It's usually because they don't know why they're there, they don't feel heard, or they felt overstepped. So something has triggered them so that they have the urge to overcontribute in whatever shape or form.

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