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Thought Sparks with Rita McGrath and Herminia Ibarra

Thought Sparks

00:00

How to Instill a Fixed Mindset

Microsoft had a culture of put on a good show at all costs. The way they did quarterly business review meetings always brought them back to the old fixed mindset of perform look perfect know everything be bulletproof. Microsoft realized that it was not productive but that it was also reinforcing the fixed mindset culture and killing off their customers.

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