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295 Myths of Marketing by Grant Leboff

The Marketing Book Podcast

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What Are the Perils of a Company Talking About Their Products and Services?

The focus of marketing communications should be a company's products or services. No one cares about what you do, they only care about what it means to them. You see people all the time who get it all wrong and talk about how great their products are,. The customer doesn't mean anything without making him your hero. And i actually have a mantre which i use all the time in my office: Don't make it about you; make it about them.

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