The Importance of Listening and 'Looping for Understanding' in Conversations

Do you ever find yourself in a meeting at work or in a social occasion and notice how someone in the room seems able to effortlessly and succinctly put their ideas across while also listening to others and giving them room to speak? Chances are that person is a supercommunicator.

In this episode I’m joined by Pulitzer Prize-winning author Charles Duhigg to talk about his book Supercommunicators: How to Unlock the Secret Language of Connection.

He tells us how by asking deeper questions, listening correctly and approaching difficult conversations with an open mind we can all learn how to be better communicators.

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