How to Refund a Carpet Cleaning Course

A refund came in for a carpet cleaning course, and it was given to me with all of the packages. We have a system on how we find out why someone sends something back: Was there something they didn't understand? Victoria sent an email to this person that says, Hi there, name. Thanks again for sharing with us the challenge you have with our product. It's rare that we get a request for a refund, but our products are not for everyone. I'll go happily refund you for the amount you've paid, excluding shipping.