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Building a Product or a Service
The higher the creativity component of a profession, the more likely it is to have disconnected inputs and outputs. If you want to be part of a great tech company, then you need to be able to sell or build. You don't do either, learn learn to sell, learn to build. These are two very broad categories. One is building the product. This is hard, and its multi variate. It can include design, it can include development, it can even be designing and operating a service. But in every industry, there is a definition of the builder. And fundamentally what else is there where you don't necessarily want to be is a support roll, like customer service.