9min chapter

Traction cover image

The Product-Led Growth Playbook for the Enterprise with Annie Pearl, CPO, Calendly

Traction

CHAPTER

User Experience (UX) and Its Role in Driving Mass Adoption

The chapter emphasizes the importance of maintaining a North Star focus on end-to-end user experience in an enterprise setting to drive adoption, engagement, and retention. It discusses the necessity of ongoing discovery, a user-centric approach, and being metrics-oriented to ensure valuable feature delivery.

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