AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
5min chapter
Chip Conley || Wisdom, Midlife, and Peak Experience
The Psychology Podcast
The Customer Pyramid
The customer pyramid is relevant across whether you're a defense contractor or a dry cleaning. The peak of this pyramid is to meet the unrecognized needs of the customer. Steve Jobs was quite famous at Apple for saying focus groups tell us nothing. You better understand both your customers really well.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode