How Agents Will Change Industry Interactions

This week’s podcast is a plan for building an Agentic AI operating model.

You can listen to this podcast here, which has the slides and graphics mentioned. Also available at iTunes and Google Podcasts.

Here is the link to the TechMoat Consulting.

Here is the link to our Tech Tours.

Here are the mentioned articles. A lot of this thinking is from these McKinsey articles.

• The agentic organization: Contours of the next paradigm for the AI era
• The change agent: Goals, decisions, and implications for CEOs in the agentic age

Here are the building blocks for an Agentic AI Operating Model:

• Operating model. Based on AI-first work flows. With agent teams as the building blocks. Plus orchestration of agent teams.
• Hybrid workforce, with new talent profiles.
• Technology and data
• Governance

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I am a consultant and keynote speaker on how to accelerate growth with improving customer experiences (CX) and digital moats.

I am a partner at TechMoat Consulting, a consulting firm specialized in how to increase growth with improved customer experiences (CX), personalization and other types of customer value. Get in touch here.

I am also author of the Moats and Marathons book series, a framework for building and measuring competitive advantages in digital businesses.

This content (articles, podcasts, website info) is not investment, legal or tax advice. The information and opinions from me and any guests may be incorrect. The numbers and information may be wrong. The views expressed may no longer be relevant or accurate. This is not investment advice. Investing is risky. Do your own research.

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