Thousands of complaints have been made to the press regulator about Jeremy Clarkson’s column in the Sun newspaper, in which he expressed his hatred of Meghan Markle. His critics say he crossed a line in portraying her as someone who should be treated as less than human. He says he was making a clumsy TV reference and he’s “horrified to have caused so much hurt”.

For some, this is symptomatic of a wider culture which rewards extreme and unkind opinions, and that a right to free speech in a newspaper includes an obligation to uphold certain moral standards. Others say mainstream media commentators (and their editors) have no duty to be kind, only to tell the truth or present an honestly-held opinion.

Kindness, courtesy and respect are notable by their absence in our so-called ‘culture wars’. Kindness can be seen as twee, while rudeness can be applauded. We might appeal superficially to kindness, but it can often be secondary to values of honesty, justice and responsibility. For some, the unkindness in our culture is a systemic problem, demanding a radical change in our technological, social and political structures. For others, it is fundamentally a human problem, requiring us to draw deeply from the well of ancient wisdom.

The Christmas season approaches, when the ideal of goodwill is tested by the messy reality of human relationships. Is kindness the greatest virtue? What will it take for us all to be a little bit kinder? With Nana Akua, Alice Watkins, Edith Hall and Emily Kasriel.

Producer: Dan Tierney.