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Are You Still OK to Keep Talking About This?
When you're working with people who are seriously ill is that they have a kind of very limited energy span. One of the pieces of advice I give all of the time to people who want to go away and have really important conversations about the way they want things to work out is to just keep an eye on the energy levels. And also, we're watching people are we we're listening, we're observing, and you can see a person getting really upset. So at the point where a person gets really upset, there's a bit of my head that's going, think, get it now.