Dan: I'm glad that you took the time to really write this book about why discovery is important and why being a good collaborator on a team is important too. Do you have a story? Like when some of your projects that you've done, like of anything crazy or super awkward that may have happened during user testing? Nothing really crazy. For the most part, I work on projects where the audiences are really specialized. But I did do some testing last year for a government agency. And one young woman came on and she shared her screen and her desktop was a picture. There was sort of a scantily clad, steam punk, Vixen type character.
Dan Brown inspires us to get great at asking questions because 'the question' is one of our most invincible resources. He reminds us to maintain a spirit of collaboration with the the team members we’re struggling with since they care as much about the project as we do. He encourages us to always peer beneath the surface at the underlying structure of whatever we’re working on. He also motivates us to never settle.
- Secret Identity (7:47)
- Origin Story (9:29)
- Biggest Failure (20:23)
- Awkward Testing Story (23:27)
- Design Superpower (28:04)
- Design Kryptonite (30:52)
- UX Superhero Name (33:50)
- Fights for Users (36:08)
- Habit of Success (40:54)
- Invincible Resource (43:27)
- Recommended Book (51:23)
- Practical Design Discovery (53:40)
- Overcoming Team Tension (57:00)
- Best Advice (69:04)
- Contact Info (71:48)
Check out the detailed show notes and Eli Jorgensen’s astonishing superhero artwork at userdefenders.com/042
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