Leading From "We," Not "I" -- David Novak (Yum! Brands)
Wisdom From The Top with Guy Raz
Empowering Front-Line Workers & Appreciating Employees
This chapter delves into the CEO's role in empowering teams and shifting accountability, sharing stories of successful outcomes from empowering front-line workers and emotionally recognizing retiring employees. It also touches on how a transformative moment with Bob in St. Louis shaped David Novak's career and the effectiveness of LinkedIn for hiring professionals.
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