Advancements in AI Chatbots and Innovative Business Models

This chapter examines the progress of AI chatbots from companies like Freshworks and Intercom, particularly highlighting Intercom's AI agent Finn. It also discusses a unique SaaS product offering a one-time purchase model, benefiting startups with lower upfront costs while allowing for ongoing product development. The chapter concludes with insights on accessing AI chatbot demos, illustrating challenges encountered across various platforms.

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