The Importance of Unstructured One-on-Ones

Lloyd Rancov: I'm a systems person, so I naturally like to be systemised. But one feedback I got early in my career, it really helped me. It was that if you keep doing these very structured one-on-ones, maybe every now and then, do one of those as completely unstructured. Just go and have a coffee and just listen. And you'll discover the 11th thing that you weren't expecting. So many great things come from that if you can pull it off,. If you're one minute late for the boat, you won't be on the boat in the mall. Not discover that. Although if you want to reach out