3min chapter

Because You Need to Know Podcast ™ cover image

Community Building with Susan Tenby Episode 1

Because You Need to Know Podcast ™

CHAPTER

The Importance of Knowledge Management in Community Building

The availability of tools is not the problem at all anymore, it's the usability and where's the data? If you're going to talk in-house stuff behind the doors business stuff, who else has got access? That's true. I have to say that there is a problem with Slack that I find which is this kind of ease of use for adoption. It's not an easy tool to understand how to sign on to. Even the sign-ons at the beginning I remember five different steps. In terms of the data, honestly even today and I consider myself a power user, I've launched Slack channels and communities,. Many of them, I still have private conversations in Huddle,

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