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Bob Sutton and Huggy Rao (Stanford) - Smart Leaders Understand Friction [EXPLICIT]

Entrepreneurial Thought Leaders (ETL)

CHAPTER

Pushing Back Successfully: Psychological Safety and Incentives

This chapter explores the importance of psychological safety and having an exit option when pushing back against authority figures. It also discusses the role of incentives in influencing willingness to engage in friction and provides a real-life example of a lieutenant colonel who successfully stood their ground against mad dog Mattis.

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