Imagine This... cover image

Robots Rise Up—and Deliver to Your Door

Imagine This...

CHAPTER

The Future of Retail: Automation and Customer Experience

This chapter discusses the influence of automation and AI on customer service in retail, highlighting the balance between enhanced technology and human interaction. It examines the potential for automation to personalize shopping experiences while raising questions about the future of brick-and-mortar stores.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner