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What was the Biggest Story of 2023? With James Harding, Robert Peston and The News Meeting

Intelligence Squared

CHAPTER

The AI Revolution: Opportunities and Challenges

This chapter explores the transformative effects of artificial intelligence across various industries, emphasizing both its potential to enhance productivity and its implications for employment, particularly in customer service. It also highlights the risks associated with AI, such as misinformation and the need for government intervention to support affected workers.

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