Is the Inbound Call Scarier?

The inbound call is something that i know is going to happen ahead of time. But if someone cold calls and i don't know it's coming, it's more like a a reaction. I'm not thinking. Interestingly, we did get mary jane hobbs to tell us that it's about 50 50 when it comes into the mbound s the outbound call. The inbound is really about not being ready, not being prepared. You can have information in front of you, but you have no idea who this person is or why they're calling. And some people feel that same level of anxiety when it comes to talking. So we wouldn't get up in front of