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Recognizing Value: Blueboard’s COO Explains Why Companies Send Employees Skydiving

The Breakout Growth Podcast

CHAPTER

The North Star Metric for Retention

We're a pretty like kind of culture first company, so we don't really need to focus on that emotional metric as much because it's so ingrained into our product. We do have this other thing called and this is like on the other side, but we don't like we don't count this metric and track it, but we get love letters. It's just really funny because it's kind of like your whole business is not about the coin and then you're optimizing on the coin. Yeah. If it's an up and to the right metric that it doesn't need to be something that's a touchy feeling metric it can be," he said.

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