Think Like an Owner cover image

What You Learn After 40 years of Leading Through Change with T.J. Coombs - EP.274

Think Like an Owner

00:00

Use your own product to see the customer experience

T.J. recounts making leaders use their call center and why firsthand experience reveals problems reports miss.

Play episode from 39:10
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app