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Selling Deodorant for $100M and How to Find Your Best Competitive Advantage with Moiz Ali
My First Million
Are You Divorcing From Customer Feedback?
When native was doing a hundred million dollars f sales a year, probably wasn't in customers service any longer. But when it was doing 50 million in sales a year,. i's probably the number one, if not the number two, customer service agent. And so like, you know, you need that feedback to understand what's working and what's not - where they're problems in my business and where they're not. If you're completely divorced from customer feedback, you're a setting yourself up for disaster.
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