The Importance of Human Touch in Health Care

Victor Wang, CEO & Founder of StartUp Health company care.coach, is at the tip of the spear of the AI-in-health revolution. He’s got an insider’s understanding of how technology like ChatGPT will shape healthcare. An MIT-trained roboticist who worked for NASA, Victor has created a conversational avatar that cares for seniors and people with disabilities. Currently there’s a human in the loop, but as you’ll hear in the interview, Victor has no trouble imagining a future where conversational AI is able to care for people in a more autonomous, scaleable way.

Perhaps most telling, and timely, about this interview, is hearing Victor’s words of caution about the future of artificial intelligence in healthcare and the burden that rests on companies doing this work to get it right, so that we don’t have an AI backlash and lose out on all the ways this technology can help humanity.

Victor is a brilliant founder and always a pleasure to sit down with, even on the noisy floor of a healthcare conference like ViVE. We hope you enjoy.