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Converting Followers into Customers | Strategies for Building Trust and Value - 677
Build Your Tribe | Grow Your Business with Social Media
The Power of Direct Messages
The direct messages are where you literally have a one on one conversation. If someone clicks the link in your bio, you don't know who did it. You can't ask them a question if they get lost. And that ability to follow up, answer questions, explain is really where sales happen and that's really where service happens.
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