If you can't think of a story in the last week of something your business did to interact with your customer that is an example that you really cared about them, then I don't think it's happening. In fact, it has to be systematized throughout the organization for it to actually happen. If there are no stories that are happening, then we're not sharing and showing people that we care about them.
Great leaders know there is only so much one person can do in an organization, especially when it comes to vision casting. Join me and Jeff Henderson in a conversation from 2014 as we discuss the key to successfully moving organizational vision forward.
Download the application guide: https://andystanley.com/podcast
See omnystudio.com/listener for privacy information.