Uncertainty is better getting people to want more information or to think about something. If you can create moments of uncertainty in your message, that can make people feel curious. People are generally much more open to in group members than out group members. Using co operative, non forceful language can help with that.
We’re constantly bombarded with competing images, messaging, and bids for our attention. That's why as communicators, it’s increasingly important to know what engages people.
In this episode of Think Fast, Talk Smart, Matt Abrahams speaks with Stanford GSB Professor Zak Tormala about the subtle ways you can structure your speech to get people to pay attention. “It’s not really about tricking people into doing what you want,” Professor Tormala says. “It’s more about understanding the factors that actually engage people or open them up to your idea and maybe get them to see something a little bit differently.”
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