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Building an Emotional Connection in Banking

Banking Transformed with Jim Marous

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The Pandemic, What Changes Did You See in Marketing 20 25?

T d bank is looking to put in what would be considered a human touch into any channel, t d dot com, mobile, et cetera. We believe that our people and our conversational brand are really vital to the overall customer experience. One of the things that we've been working on over the last,. i think we probably started on this a, on this journey about a year ago - marketing 20 25.

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